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Inbound Sales Executive

Job location: Norwich, NR13
Hours: Monday to Thursday 8.30am-5.30pm Friday 8am-5pm
Role: Full-Time – Permanent

Job Description

Are you a keen individual who is comfortable delivering great customer service?

Sales experience is not essential for this role, and we don’t expect knowledge of the shredding industry as full training will be provided.

Answering requests for quotes and converting leads to new customers, by phone and email, is the focus of this Inbound Sales Executive Role. Our marketing department generate inbound leads for the Internal Sales team, no cold calling required.

A good telephone manner and literacy skills are essential for clear communication. Also, the successful applicant should be computer literate, to manage leads on our customer relationship management system (CRM).

Duties and Responsibilities

  • Provide consistent and excellent customer service
  • Clear communication with potential customers
  • Meet departmental and individual targets (bonus scheme available)
  • Manage leads on CRM
  • Work effectively within a team

Requirements

  • Demonstrate good customer service skills
  • Excellent telephone manner
  • Outstanding verbal communication skills and a positive attitude
  • Computer skills
  • Good time management
  • Fluent in English language
  • Sales experience – desirable but not essential
  • CRM experience – desirable but not essential

At Shred Station we are proud to hold the highest possible security accreditations to demonstrate our high security commitment to customers. To meet these standards the successful applicant will be required to meet security screening checks to BS7858 standards including; 5-year employment & residence check, DBS, financial history.

Shred Station processes personal data collected during the recruitment process in accordance with its data protection policy, this can be viewed on our website.

Shred Station is committed to applying its equal opportunities policy at all stages of recruitment and selection.

To apply please follow this link to Inbound Sales Executive application on Indeed