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4.9/5

Health and social care

Health and social care organisations must shred sensitive information to protect the special category data of patients, residents, service users, and staff. Shred Station provides medical document shredding for health and social care clients UK-wide, along with a range of other confidential and non-confidential waste services.

Medical document shredding

Shred Station can help your health or social care organisation dispose of medical documents, patient records, and other confidential healthcare paperwork compliantly, securely, and in line with your green plans.

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Fully compliant

Our shredding services comply fully with UK GDPR, the Data Protection Act 2018 and BS EN 15713. With us, you can be sure your shredding services meet the requirements of the NHS Records Management Code of Practice and the Caldicott Principles.

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Full audit trail

We provide a Waste Transfer Note and Certificate of Destruction with every service, demonstrating your secure chain of custody. We can also issue logins to our portal, providing instant access to these documents,  invoices, and other important account documents 24/7 - ideal for annual audits and ERIC reviews.

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Bespoke reporting

We can provide bespoke reports detailing the volume of waste collected at your premises and the environmental savings made by shredding and recycling your medical documents. These reports will be provided in Excel format, allowing you to use the data however you wish.

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Carbon neutral

As well as recycling 100% of paper at UK mills and operating with a Zero-to-Landfill policy, the services we provide to you will be carbon-neutral. Shred Station is proud to be a CarbonNeutral® certified company, with all internal historic emissions offset from our formation to today.

A doctor showing a patient in a wheelchair some paperwork.

Suitable for all types of health and social care organisations across the UK

Shred Station helps many customers in the healthcare sector with data destruction, including NHS Trusts, hospitals, GP surgeries, care homes, medical centres, dental practices, emergency services, pharmacies, and more. 

We can help you stay fully compliant with your legal obligations by providing secure, efficient, and cost-effective shredding of all your confidential documents and data-handling waste, either at your premises or at one of our state-of-the-art shredding depots.

"Since early 2022, we have been with Shred Station on a national contract covering over 100 sites with varying collection arrangements. The support to exit our previous contract and mobilise was top class, and since entering into the contract with Shred Station, we have been incredibly impressed at having no service issues, especially given the complexity of some of our locations within wider NHS premises. We are proud to partner with a provider who demonstrably helps us achieve carbon reductions, which come about thanks to the passion of the Shred Station team."

Alex Blatherwick,
HCRG Care Group.

"In moving to Shred Station, the Trust has not only made a significant financial saving, but has also made considerable carbon savings towards our green plan. Shred Station provides a monthly report detailing the volumes and weight of the waste collected per site. Due to the quality of the information provided, it will make the completion of the ERIC returns a smooth process come year-end."

Matthew Quinton,
Leeds Teaching Hospitals NHS Trust.

"We continue to be very happy with the service and responsive support that we get from our local confidential waste and recycling contractor. The service represents both good value for money and good quality for our trust, and I’m always happy to cite Shred Station’s green credentials when I get the opportunity. It’s always good to know that help is on hand if I need any advice in matters relating to Shred Station’s area of expertise, including, recently, disposal of uniforms made of mixed materials."

Chris Leonard,
East of England Community Health and Care Trust.

"Professional, helpful and understanding, just a few ways to describe the services of Shred Station. At Royal Papworth Hospital, we pride ourselves on being experts in our field and expect our partners to be just that. Having Shred Station as one of those partners reassures our teams that the disposal of confidential waste has been handled in the correct manner. We look forward to the continued partnership with Shred Station."

Martin Fowler,
Royal Papworth Hospital NHS Foundation Trust.

How our healthcare document shredding services work

Our NHS-compliant shredding services are easy to manage and cause minimal interruption for your busy teams.

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Get in touch

Get in touch with us directly or via a procurement framework to book in a one-off service or to set up a regular scheduled visit. Before your first service, we can send out shredding bags or install confidential waste containers around your site. We have lots of different containers to choose from, and all are lockable.

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Our BS 7858 security-vetted operatives arrive

Our operatives will arrive in full uniform with photo ID. They can collect your materials from a central collection area, or from confidential waste containers around your premises. We’re happy to do whatever works best for you.

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On-site or off-site shredding takes place

With our on-site service, our operatives will shred your items at your location for you to witness. With off-site services, we’ll collect them and transport them back to our depots for destruction. Our trucks are equipped with many security features, including CCTV and telematics tracking, keeping your items safe during transit.

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Recycling

After your materials have been shredded, they’ll be mixed with tens of thousands of other shredded documents and compressed into large 600-700kg bales at our depots. These bales are then recycled into new paper products. 100% of the paper we shred is recycled at UK mills, with nothing sent to landfill.

Pile of shredded uniforms.

Destroying and recycling medical waste

We can assist with all sorts of confidential material and non-confidential waste, not just medical record shredding. Our service offering includes, but isn’t limited to:

If you have various materials to dispose of, we’ll even provide dedicated bins and educational resources to reduce contamination and improve your recycling rates. 

For both public and private sector health and social care organisations, the appropriate maintenance of medical records is crucial. This obligation continues even when the medical records are no longer needed to treat or care for the individual. These records come in many forms and are held in any number of different formats. Regardless of format, however, they must all be securely disposed of. Whether you need healthcare document shredding, the destruction of electronic medical records, or something else entirely, Shred Station is happy to help.

All of our medical shredding services are carried out in accordance with European shredding standard BS EN 15713, and we will supply a Waste Transfer Note and Certificate of Destruction with every service.

You can find us on many public sector frameworks dedicated to medical record disposal and healthcare data destruction, including:

  • NHS SBS Framework Agreement

  • NHS National Services Scotland

  • Health Trust Europe

  • NHS North of England Commercial Procurement Collaborative

  • NHS London Procurement Partnership

  • Bluelight Commercial

You can see our full list of frameworks on our public sector page. We are available for direct award on many of these frameworks, and will happily submit bids where direct award isn’t your preferred option. We are also happy to provide a quote firsthand. Simply reach out to our team for a quick quote.

We have extensive experience with large multi-site contracts, including hospital shredding, and can cater to any size of shredding requirement - large or small.

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Medical shredding in line with your green plan

All of our healthcare shredding services are provided carbon-neutral.

In 2019, Shred Station first achieved annual CarbonNeutral® company certification - something we’ve maintained each year since. In 2024, we completed and offset all of our historic internal emissions in line with The CarbonNeutral Protocol, meaning we are now a lifetime carbon-neutral company. We’ve achieved this by reducing emissions in line with our Carbon Reduction Plan.

We're committed to the achievement of true Net Zero, and we understand the importance of Net Zero targets to the NHS. We recycle 100% of shredded paper at UK mills, and utilise dedicated waste streams for non-paper materials to ensure as much as possible is recycled responsibly. For anything we can’t recycle, we operate with a Zero to Landfill policy.

Shred Station operative pushing a blue 240-litre confidential waste bin.

Shredding medical documents securely

Our security-vetted staff can attend your premises to collect your medical records for off-site shredding at one of our depots, or carry out an on-site shred where a member of your team can witness the service. All services are performed in line with BS EN 15713 security standards.

All our employees undergo thorough training in areas such as security and data protection, both as part of the onboarding process and regularly throughout the duration of their employment. Every member of our team goes through rigorous vetting and security checks in line with BS 7858 standards, as well as having a DBS check every three years. When our operatives arrive at your premises, they will be in full uniform and will be able to produce Shred Station-branded photo ID.

Our high-security shredding facilities are equipped with 24-hour CCTV, alarm systems and robust perimeter security, while our purpose-built shredding trucks all have rigid sealed bodies and are continually tracked via GPS. Each vehicle is also equipped with bespoke four-camera CCTV systems for total security during transit.

Get in touch

Get in touch with our team to see how we can help with your health and social care waste.

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Frequently asked questions

Please see below some of our frequently asked questions. If you still have questions, please feel free to visit our FAQs page or give us a call.

Yes. We are flexible to all sorts of requirements. We have some customers who require daily services and others who may only need a service every couple of months.

We also offer flexibility for customers such as schools, which need regular services but are closed over the summer.

Yes, we can provide services at all of your company's locations. We can also provide multi-site reporting, helping your business to analyse its waste output by site or for your organisation as a whole.

We are happy to accommodate one-off, ad-hoc, and regular collections.

We will supply shredding bins for regular customers and for large office clear-outs. All of the confidential waste bins we supply are lockable and have a slot in the top or the front to place materials through. You can also purchase bins from our online shop if you'd like a confidential waste bin without a regular shredding service.

We request authorisation in writing to supply keys and typically restrict these to certain staff, as your bins are likely to contain internally confidential information.

When it comes to confidential waste, trust is vital. We go above and beyond to ensure our service security is watertight. We are the largest independent shredding service provider in the world as a result of earning this trust, and our shredding services are approved for UK government use.

We are fully accredited and comply with all BS EN 15713 standards. These standards include security vetting all employees to BS7858 standards as a minimum, using CCTV and GPS-monitored vehicles, and operating from secure premises. We are also members of the BSIA and UKSSA - the UK's leading trade associations for the shredding industry. Our Commercial Director is also Chair of the BSIA's information destruction section, putting us at the forefront of all changes to UK shredding requirements.

The cost of your service can depend on a variety of factors. For instance:

  • Do you want the service on-site at your premises, or off-site at a secure destruction centre?
  • Is it just a one-off requirement you have, or do you need regular services?
  • How many bags or boxes do you have for shredding?

All of these questions will help our sales team to find the best and most cost-effective option for your needs. You can submit a quote request by clicking the 'get a quote' button at the top of your screen.

Once a regular schedule is agreed upon, your service will be automatically added to our routes. You don't have to call us; our services will operate seamlessly and we can provide a dated service schedule document in advance for you to reference.

As a regular customer, we can also set you up to use our online portal. On the portal, you can view your upcoming collection dates, past collection dates, as well as all of your Waste Transfer Notes and Certificates of Destruction.

On the day of your service, we'll also send out a live service tracker to your site representative. This means you don't have to work your entire day around our visit, or call to find out where we are.

For larger contracts, we will create a bespoke mobilisation plan. This will include a timeline chart with key milestone dates.

We will ensure a smooth transition by working with your incumbent provider to confirm final shred dates. We will arrange regular calls with the incumbent supplier and your sites to confirm delivery dates and any site-specific information. We will also ensure your sites are not left without confidential waste containers. Temporary containers can be arranged if incumbent suppliers take their containers away unexpectedly or ahead of schedule.

All mobilisation projects receive Director-level leadership and will be orchestrated by an experienced Account Manager.

Shred Station is a lifetime carbon-neutral certified company. That means every service we provide is delivered with neutralised carbon emissions. We undergo an annual assessment of our carbon emissions to earn this certification. Any emissions we haven’t yet been able to reduce, we offset through strictly verified offsetting projects in line with the requirements of The CarbonNeutral Protocol. We publish these assessments and the projects we use on our website for full transparency.

We know that offsetting alone isn’t enough. That’s why we take many steps to reduce emissions and support the Sustainable Development Goals. This includes operating with a Zero to Landfill policy and using low-emission vehicles. You can read more about our commitments to reducing emissions in the 'about' section of our website.

After shredding, we recycle 100% of shredded paper at UK paper mills. The shredded fragments can be turned into many sustainable materials such as new paper, kitchen towels, toilet tissues, and feminine hygiene products.

We offer our regular customers MI reporting. These reports detail the weight of paper waste collected and the environmental impact data showing the reduction in impact (including CO2 emissions and water saved) by recycling your paper waste with us. We can also provide more bespoke reporting, including costings as well as weight per service.

We provide these reports as Excel file via email for easy search and manipulation of the data. These are provided upon request to [email protected] - or we can provide these reports weekly or monthly, if required.